Shipping policy
Last Updated
October 29, 2026
1. Shipping Destinations
Xazmirel offers shipping within the United States and to selected international destinations. Shipping availability depends on the destination address and available shipping services shown at checkout.
Please enter your complete delivery address at checkout to confirm whether shipping is available to your location. If your destination is not available, you may not be able to complete your order.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation. Processing time refers to the time needed to prepare an order for shipment and is separate from the estimated shipping transit time.
Additional processing time may be required if payment verification, address clarification, inventory availability, or other order-related issues need to be resolved. If an issue affects your order, please contact us for assistance.
3. Estimated Shipping Time
For orders shipped within the United States, estimated standard shipping transit time is generally 6–9 business days after an order has been dispatched. This is an estimate, not a guaranteed delivery date. Actual delivery times may vary depending on the destination, carrier operations, weather, and other circumstances beyond our reasonable control.
Based on our standard processing and transit estimates, the total time from payment confirmation to delivery for U.S. orders is generally estimated at 7–12 business days. This estimate combines the order processing period and the shipping transit period. Actual delivery times may vary.
For international orders, available shipping options and any estimated delivery information depend on the destination and shipping services available at checkout. International delivery times may vary depending on the destination, carrier operations, customs procedures, and other circumstances.
4. Shipping Rates
We offer free standard shipping on orders delivered within the United States. No standard shipping fee will be charged for domestic orders.
For international orders, applicable shipping charges depend on the destination and selected shipping service. Any applicable shipping charges will be displayed at checkout before you submit your order.
International orders may be subject to taxes or other destination-specific charges. Responsibility for these charges depends on the destination, applicable law, and the terms displayed or agreed to at checkout. Please review any applicable charges and information provided at checkout before completing your purchase.
5. Shipment Confirmation and Tracking
After your order has been dispatched, we will send shipment confirmation and tracking information to the email address provided with your order.
Tracking updates may take some time to appear in the carrier's system after the shipment has been handed over. The availability and frequency of tracking updates depend on the carrier and shipping service.
If you have questions about your shipment or tracking information, please contact us using the details provided below.
6. Delivery Address Accuracy
Please review your shipping address carefully before submitting your order, including the street address, apartment or unit number, city, state, ZIP code, and other required delivery details.
If you notice an error in your shipping address after placing an order, contact us as soon as possible. Address changes may not be possible after an order has entered processing or has been dispatched.
Incorrect or incomplete addresses may cause delivery delays or prevent successful delivery. If a shipment cannot be delivered, please contact us so we can review the available options.
7. Delays and Delivery Issues
Delivery estimates may be affected by severe weather, natural disasters, carrier disruptions, customs procedures for international shipments, operational delays, or other circumstances beyond our reasonable control.
If we become aware of a significant delay affecting your order, we will communicate relevant information and available options as appropriate and in accordance with applicable law.
If your shipment is significantly delayed, appears lost, arrives damaged, or is marked as delivered but has not been received, please contact us so we can review the issue and determine the appropriate next steps.
8. Multiple Packages
An order may be shipped in more than one package when necessary. Shipment confirmation and tracking details will be provided for the applicable shipments.
Splitting a domestic order into multiple packages will not result in an additional standard shipping fee.
9. Refused or Undeliverable Shipments
If a shipment is refused, remains uncollected, or is returned to the sender, please contact us for assistance. We will review the circumstances and explain the available options in accordance with our Return & Refund Policy and applicable law.
We do not charge a restocking fee. Any refund or other resolution will be handled in accordance with the applicable order terms, our published policies, and applicable law.
10. Shipping Support
If you have questions about shipping, delivery estimates, tracking information, or an existing order, please contact our support team using the information below.
Store Name
Xazmirel
Website
https://www.xazmirel.com/
Email
hello@xazmirel.com
Phone
+1 516-366-8495
Business Address
87 E RAYMOND AVE, ROOSEVELT, NY 11575, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: Closed
- Choosing a selection results in a full page refresh.